Shipping & Returns

Orders typically take 2-4 business days to deliver via standard shipping depending on where they’re going.

Same Day Delivery orders will only be
fulfilled if they are placed by 12:00 pm, otherwise they will be fulfilled the next business day.

Shipping costs
are not included in the price of the product. Shipping costs are a flat AED 20 (per address)

We know that the boxes are
almost always gifts for your loved ones and so we don’t include receipts or packing slips in any of our boxes. In terms of prices, we make sure to not make the prices visible while keeping the packaging beautiful.

Unfortunately, we do not accept returns, exchanges or refunds on any items purchased via our
“BUILD A BOX or READY TO SHIP” platform.

For products purchases via the Marketplace please refer to our RETURN POLICY.

Le Marché

We have created a marketplace for all your favourite products and brands. These are all made available for you to purchase fun and useful products to give yourself a treat!

Products purchased from Le
Marché come in standard packaging with an invoice receipt.

Our Boxes

Each box comes with a custom-designed note. You can put in a message before checking out.

Of course, You can use our Build-a-Box platform to customise and personalise a box, if you have any other customisation requirements, contact us on +971 58 571 2154 or email us on support@callowdxb.com


Yes, for bulk order enquiry, fill the contact form or contact us on +971 58 571 2154 or email us on support@callowdxb.com

Yes, we do private as well as corporate event décor, tablescapes, party favours, etc. You decide to have an event and leave the planning to us.